KiwiCo is regularly lauded as one of the best kids’ subscription services available. (If you’ve previously checked out STEM Geek’s own list of the top STEM subscription boxes, you’re already well aware of this!)
Getting kid-friendly projects delivered to your mailbox each month sounds pretty great. But you may still be asking yourself a few things, like:
Is KiwiCo shipping really as simple and convenient as the company makes it sound? Or, will you be charged an arm and a leg to have your KiwiCo crates shipped to your home address?
We’ve compiled the answers to these common shipping questions — plus many more — below!
By the way, if you have any non-shipping related questions, then check out are exhaustive guide to KiwiCo here.
Where Does KiwiCo Ship To?
KiwiCo ships domestically to the United States — including Hawaii, Alaska, and Military addresses — and Canada.
International shipping is available to a variety of countries, as listed below:
- Czech Republic
- Hong Kong
- New Zealand
- South Korea
- United Kingdom
Does The KiwiCo Store Ship Worldwide?
The KiwiCo Store only ships to a select number of countries around the world. Currently, orders from the KiwiCo Store are delivered to the US, Canada, the UK, Germany, Japan, South Korea, Singapore, Australia, and New Zealand.
Where Does KiwiCo Ship From?
KiwiCo’s operations are based in the United States. All subscriptions and online shop orders currently ship from a warehouse in Mountain View, California.
How Long Does KiwiCo Take To Ship To The US?
On average, KiwiCo orders within the US take 3 to 10 days to arrive via standard shipping.
Expedited shipping is available for KiwiCo Store orders and the first box of any new subscription.
How Long Does KiwiCo Take To Ship Internationally?
Since processing times vary, KiwiCo recommends allowing 7 to 14 days to receive international subscriptions once they have been shipped.
Does KiwiCo Provide Tracking Information?
KiwiCo provides tracking information for subscriptions and Store orders. You can find this information in your shipping confirmation email or by logging into your KiwiCo account.
How Often Does KiwiCo Deliver Shipments?
Most KiwiCo crates are automatically delivered on a monthly schedule. The one exception is the Panda Crate, which is delivered every 2 months.
KiwiCo also allows subscribers to opt to receive monthly crates every other month instead. To select this option, you’ll need to contact customer support directly.
How Long Does KiwiCo Take To Ship The First Box?
In most cases, the first crate of a new subscription ships within 1 to 2 days of purchase.
When Does KiwiCo Ship Each Month?
For existing subscriptions, KiwiCo ships each month’s crate shortly after payments are processed. Your next shipment date can be found by signing into your KiwiCo account.
KiwiCo subscriptions that are scheduled for a future date will ship the first week of the chosen month.
How Much Is KiwiCo’s Shipping?
KiwiCo’s shipping costs vary based on order type, location, and subscription status.
Subscribers in the US enjoy free shipping on all orders, including monthly crates.
International subscribers can expect to pay between $4.95 to $6.95 USD per crate for shipping. Deluxe Subscriptions are subject to an additional shipping cost of $2 USD per crate.
Does KiwiCo Have Free Shipping?
Subscriptions within the US — including Alaska, Hawaii, and Military addresses — ship free. Active subscribers within the US also receive free shipping on orders from the KiwiCo store.
All other customers in the US receive free shipping on orders over $49 USD from the KiwiCo Store.
International KiwiCo Store customers receive free shipping on minimum orders of:
- Canada — $125 CAD
- UK — £65.10 GBP
- Germany — €82.66 EUR
- Japan — ¥10,357 JPY
- South Korea — ₩110,747 KRW
- Singapore — $127.32 SGD
Free shipping is not currently available for KiwiCo Store orders shipped to Australia or New Zealand.
How Is KiwiCo Shipped?
KiwiCo subscriptions within the US are shipped via UPS Regular Shipping. Customers can upgrade to USPS Rush Shipping or UPS 2-Day Shipping for their first crate or when ordering from the KiwiCo online store.
International subscriptions are also shipped via UPS. However, these shipments are handled by the local postal service once they reach the destination country.
How Are KiwiCo Crates Packaged?
KiwiCo crates are packaged in custom-printed cardboard boxes using minimal materials. Each box is easily identified upon arrival — no chance of mistaking it for a regular old package — and can be recycled or composted at home.
How Does KiwiCo Handle Crates Shipped To The Same Address?
Multiple subscriptions going to the same mailing address will be packaged and shipped together.
The first box of a new subscription and/or KiwiCo Store orders going to the same address may ship separately.
How Are KiwiCo Gift Subscriptions Shipped?
When purchasing a subscription for someone else as a gift, KiwiCo allows you to have each month’s crate shipped directly to the recipient. If desired, you can have each crate shipped to you instead.
KiwiCo also gives the option to have only the first crate of a gift subscription sent to the purchaser. So you can still present the first box as a gift while all future shipments go directly to the recipient.
How Do I Cancel My KiwiCo Membership?
All auto-renewing KiwiCo subscriptions can be canceled or managed by logging into your online account.
Note that canceling a subscription will not go into effect until the existing prepaid term is over. You may still receive shipments after your cancellation request is confirmed.
Does KiwiCo Mail Out Advertising Materials?
KiwiCo does occasionally send out direct mailings to subscribers, Store customers, and others who have provided their addresses. You can opt out of receiving these materials by contacting KiwiCo’s customer support.